FlyerTalk Forums - View Single Post - Changes to award booking not possible less than 24hrs before first flight?
Old Dec 17, 2008, 12:30 pm
  #4  
mwalsh
 
Join Date: Mar 2007
Location: Los Angeles
Programs: BA Executive Club (lowly Blue but with MUCCI, apparently)
Posts: 1,186
When my sister died in an accident several years ago, I made an award booking to go back for the funeral. Out if F, then back in J the following week.

I called the day before the return flight to ask if I could possibly change to a couple of days later, as my Mum was still an absolute mess and I didn't feel that I could just pick up and leave.

I don't know if it was entirely down to the situation as presented, but I was allowed this change without any question or hesitation. So it looks like there is some flexibility in the policy. My eternal thanks for that, BA. ^
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