FlyerTalk Evangelist
Join Date: Jul 2005
Location: Seat 2A
Programs: AA EXP LT GLD 1MM, BA GLD, NH/UA*G, Hyatt Dia, Marr Tit LT PLT, IHG Spire,HH Dia, MGM NOIR,Hertz PC
Posts: 10,571
Again a great action of Joanna !
Thanks for helping the OP ! ^
@ OP: You could have also disputed with your cc company. I never trust companies like points.com etc anymore. Much easier to call AMEX and let them do a chargeback.
Cheers,
S