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Old Dec 4, 08, 8:37 am
  #2  
OttoMH
 
Join Date: Jan 2007
Location: RTM
Programs: DiamondClub (rip), Currently an Alliance Treble Champion (BA, A3, AZ)
Posts: 1,688
It's up to the airline to prove that there were "extraordinary circumstances" which "could not have been reasonably forseeable." However, in reality that means you need to sue them.

There was a test case against SAS which suggests that mechanical failure from an airline's hub is not a satisfactory excuse.

You may want to try EUClaim.com Not sure how much they charge but it will take the head-ache out of the claim for you.

Otto
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