FlyerTalk Forums - View Single Post - EXP Companion Upgrade vs Electronic Upgrade
Old Nov 24, 2008, 9:20 am
  #15  
vrbaba
 
Join Date: Feb 2008
Posts: 2,172
Originally Posted by Gandhi90s
IME you can link the divided PNRs and maintain higher-level priority for the companion; however, linked upgrades are not automated and one usually needs to call in to get the companion upgraded at the sponsor's window. In this case, even if the records are split, the stickers come out of the sponsor's account.
So far I am 50-50 on it. Both times, the records were different with a GLD companion. I called in to link them. The first time worked perfectly, with both the upgrades clearing together (I got two emails). The second time I was the only one upgraded at my window. I called in and they upgraded the companion (assuming X was available). I think it is the way linked upgrade requests are processed.
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