FlyerTalk Forums - View Single Post - aa.com pricing errors (consolidated)
View Single Post
Old Nov 19, 2008, 7:48 pm
  #2  
burtonmadness
 
Join Date: Apr 2008
Location: NorCal
Programs: AA EXP, Marriott GLD, HH PLT, Hertz 5*
Posts: 766
Kept on hold for 15 minutes.

All I can say was great service. The CSR "Mary" understood that there must have been a "computer error" somewhere, she contacted the International Desk, and then asked me to put the purchase through again.

Had to shutdown firefox, and then went back in. There was a note on the reservation about it being re-priced at 186 pounds. All went smooth.

SFO-JFK Sunday redeye, return Thanksgiving day for less than $276/186pounds...

BM
burtonmadness is offline