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Old Nov 18, 2008, 4:59 pm
  #432  
Starwood Lurker
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
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Posts: 31,593
Originally Posted by deniald
i'm a preferred guest plus (supposed to be same benefits as gold, minus bonus points). what room am i likely to get if i book "rm assigned at check-in"? i could also book a resort room for the same price, although it claims to be a smoking room. is this a better bet? will i actually get stuck in a smoking room?

thanks
An enhanced/preferred room upgrade is the same type of room that you book originally, only it may include rooms on higher floors, corner rooms, newly renovated rooms, or rooms with preferred views.

Also, if you book a smoking preference room, I would expect to get a smoking preference room at check-in.

Basically, my advice is this: Book whatever room type you feel would best suit your needs and let the enhanced/preferred part of the benefits work to your advantage from there.

Best regards,

William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide

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