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Old Feb 11, 2004 | 5:42 am
  #10  
SeattlePilot
20 Years on Site
 
Join Date: Nov 2003
Location: Prague, Czech Republic
Programs: UAL 1K, Marriott, Hilton Gold. Delta Silver Medallion
Posts: 567
If you have been following my posts about ACA you will know that to this day I had 2 on time flights out of 30 I have taken from YUL. (Both IAD and ORD)

I went to their website and wrote them a letter how frustrated I was with their service. 3 days ago, I get a letter from them with the letterhead of "United Express".

I was disgusted by the fact that they used United's name on their envolope. It should read "Atlantic Coast Airlines". It was giving this BS of "how hard to run an airline" and "there may be a delayed flight or two, but over all we are good" cr*p.

Numerous times gate/phone agents told me that I was not alone with my frustration with this airline. One of them even said "Don't worry, they are on their way out".

I am sure Skywest, AirWiz will do much better job. I flew IAD-RIC and back few weeks ago on Waterski. This was a former ACA route. Both departures left on time.

As they say in Quebec, "au revoir" ACA.
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