FlyerTalk Forums - View Single Post - Screwed by AA on scheduling change, any recourse?
Old Nov 5, 2008, 6:26 pm
  #2  
mvoight
FlyerTalk Evangelist
 
Join Date: May 2004
Location: DFW/DAL
Programs: AA Lifetime PLT, AS MVPG, HH Diamond, NCL Platinum Plus, MSC Diamond
Posts: 21,422
Originally Posted by MOXJO7282
NY direct to Aruba Sunday 2/8/09 was originally
8am - 1pm then
9am - 2pm then
12:30 - 6 pm

now
NY to Miami to Aruba
11:45am - 3pm Mia to arriving Aruba 11:45pm

What a joke!! And the rep I spoke to was so unsympathetic saying "We can give your miles back if you don't like it"

Anything I can do?

Regards.
Joe
As usual, the choices are

1. Live with it
2. Request a schedule you can live with. These do not have to be flights that have awards availability.
3. Refund

Why do you feel the rep was unsympathetic? Theren't aren't that many options and a refund is a viable one for many people.
That way you can look for a better method of getting there.

AA isn't going to give you anything more than this.
What would you expect them to give you? There are no more nonstops from JFK. It's not like AA is picking on you.
Look up the flights. Pick ones with seats in your class. Call AA and ask for them.
There are plenty of seats on the Boston nonstop and other connections from JFK, EWR, and LGA

Last edited by mvoight; Nov 5, 2008 at 6:38 pm
mvoight is offline