First Flight from T£
Checked in for flight to Doha, arrived at the biz lounge to be told flight was departing from T3 and to proceed to the terminal. Wow i thought one for the first FT'ers to use the facilities. WRONG!!! After spending 15 - 20 minutes to get to the biz lounge it was closed. Managed to find EK staff in the First Class lounge and they told me apart from the DF nothing was open to serve refreshments. If I was only going to be in the T1 lounge for 30 minutes i could understand but i had 2 1/2 hours to kill. Tried to get back to the T1 lounge through security and was told that although the lounges were closed the western food court was open. Trying to explain to this guy that I had paid for certain services that Emirates were not delivering I was told to take it up with Emirates. Fantastic PR and fantastic service NOT!!