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Old Oct 2, 08, 11:39 am
  #3  
G-BOAC
FlyerTalk Evangelist
 
Join Date: Jul 2004
Location: UK
Programs: Mucci, BA LTG + GGL, SPG LTP, HHonors Diamond, IHG Spire Ambassador
Posts: 12,695
Always interesting in times like this - how close to departure were you checking in? Did you OLCI? Did you get the name of the rude check-in girl?

Regardless of what BD should be doing as a goodwill gesture for downgrading a Gold of all people, you should be entitled to the EU downgrade compensation - 75% of 'ticket price'. Some incredibly tedious reading on the BA forum if you fancy it with your pint:

http://www.flyertalk.com/forum/showthread.php?t=868617
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