Originally Posted by
TMOliver
I'm having trouble vusalizing what sort/class/fare basis tickets SAS sold your parents (or that the hotel staff who helped them was not horrified to recommend). I can't quite come up with that number for even "First Class One Way".
The price looks like a normal one way full-fare business class ticket (booking class C). The price should be around 3500€, which is equal to about $5000/person. I really hope that the op's parent has a good travel insurance.
Fwiw, SK has even more expensive tickets - the A-class tickets are >5000€ one way, and with those tickets they actually kick someone else out of the plane if necessary to make room.