I'd be very upset if they canceled that service for upgrade tickets. I mostly use my miles to get an upgrade in and out of London, if I am not traveling J anyway. When I have two heavy bags, the car service to get me to the airport in a relaxed frame of mind is a big plus point and a major reason for flying EK. Minicabs have let me down in the past and getting the train is a real pain with two suitcases - one of which is normally filled with presents for the kids!

Anyway, just booked my next set of Y flights and had no problem adding a car to the upgraded booking - so hopefully it is not something that is being brought in.