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Old Sep 5, 2008, 12:35 pm
  #17  
BH62
 
Join Date: Oct 2005
Location: SEA, OGG(I wish)
Programs: was UA 1K now Gold, cuz UA 1.3 MM; HA,DL,AS (no status in these), Marriott Gold
Posts: 1,238
Inconsistent Priorities for Compensation?

On a recent flight OGG-SFO, traveling FC, received an "apology" card which led to 5000 RDM because of a non-functioning TV screen. Was this via FA discretion? BTW, wonder if similar situation in the E-cabin would have gotten anything? Then, a couple of weeks later, again FC on an ORD-SEA flight on a 752 w/ that mid-cabin lav (just back of FC) non-functioning, no apology, no comp. Hmm, No TV vs No Lav; is this covered by policy or a relative value judgement?
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