Originally Posted by
me4yankees
The vouchers are challenging to redeem. Some report good experiences, but all of mine have been awful. The agents either do not know what to with them or they are not always applicable to a any single, most direct fare/ticket as stated in the Terms and Conditions. I wish you the best of luck. Sounds like a bad experience and you only got $75!
Sounds like a good deal to me. The OP didn't like the screening process in CDG, which was followed. (or was it in PHL? The letter and the OP's posts conflict.)
This, to me, sounds like another "I'm offended and want compensation" situation - although we don't know because the OP has never posted his original complaint and left us to assume. IMO the OP is lucky to have gotten anything at all.