Old Aug 29, 08, 3:12 pm
Join Date: Jul 2007
Location: CPH
Programs: EBD, AB OWS (Gold)
Posts: 459
The weird thing about this is, that all the miles were registered, also the miles that were manually added. Diamond Club registered the miles shortly after I sent in the BP's and ticket, though not the destination miles for business class adjustment.

The problem is in the math. I guess you could call me a maths nerd, but in two of the problems it is just simple math.

I will take the advice and write a snail mail to DC. I'm not too worried about getting this solved when I finally get in touch with someone in DC, but it does seem that BD and DC have made customer service into a Sisyphean challenge.
gakke is offline