Old Aug 29, 08, 8:04 am
FlyerTalk Evangelist
Join Date: Jul 2002
Location: SE1, London
Posts: 22,261
I've not had a problem with BD manually adding miles, and so long as there is the BP and something else (e-ticket itin, receipt), they have always posted within 2 weeks.

I - personally - would write a very clear letter explaining what is wrong and what they need to correct, enclosing copies of all the relevant BP's.
Swanhunter is offline