Originally Posted by ExitRowAisle

Has anyone else been told that their account is "on 7 to 10 business day hold" by phone CSRs? I have an outstanding order from 8/16 that still has not shipped and another one (for a different coin) on 8/21 in the same predicament. I took a cue from others who have called and gotten their orders manually released, and now I'm told I have to wait until these 7 to 10 days have passed before I can get human intervention.