Originally Posted by
JetBlueFA
The U.S. No. 7 carrier is taking no chances with the systems at its new Terminal 5, following the chaotic opening of British Airways' Terminal 5 at London's Heathrow Airport in March, as baggage systems failed and staff didn't know their way around the new building.
If only it were so simple. If you search in the BA forum you'll find some of the FT'ers went on three(?) similar exercises at LHR T5, and we know the results - "taking no chances" is grossly optimistic unless they're able to fully stress the systems over an extended period.