Originally Posted by dewolfxy

I'm SPG Gold and purchased a reservation on points for relatives who are staying there in the next month. It's a pretty important stay, for a big anniversary. I'd like to contact the hotel in advance and see if they can make a note in the reservation about this, hoping it helps with any upgrades. I have a Banyan city view reserved, would like any sort of upgrade possible. I don't expect a suite, just hoping for maybe an Ocean view room or something.