Old Jul 15, 08, 8:21 pm
  #11  
fozz
 
Join Date: Dec 2004
Location: EWR and SAN
Programs: PWP Direktor of Homeland, CO Plat* 1MM,UA 1K,BD Gold,DL Gold,SPG Platinum, Marriott Platinum
Posts: 7,551
Originally Posted by OptionsCLE View Post

How are you doing it. For example, would LN be 5-6 or 555-66?
I use this all the time. My first two letters are EG and i just type in '3' and '4' and then the other numbers with no issues.

I hate voice recognition systems as they are useless with any amount of background noise, so i always insist on using the keys. (I despise UA for forcing me to use the VR for my name, but i digress).

Ideally, the system should be smart enough to recognize the number you're calling from, see if it's matched to a Onepass acct, and then route the call automagically.
fozz is offline