0 min left

Support Animal Injures Young Girl Boarding Southwest Flight

On Wednesday, a small child flying aboard a Southwest Airlines flight received a minor injury from a fellow passenger’s dog. According to a Southwest spokesperson, the dog’s teeth “scraped a child’s forehead as the young passenger approached the animal.”

The child was treated by paramedics and cleared to stay on the flight scheduled to depart for Portland, Oregon. The dog and its owner were removed.

It is unclear whether the dog was an emotional-support animal or a certified service dog.

To read more on this story, go to  ABC 15.

[Photo: Shutterstock]

Comments are Closed.
fivenue February 24, 2018

what mrmh blabbering about? it has nothing to do w/ southwest

arcticflier February 23, 2018

Passenger Todd Rice, who had nothing to do with the dog or the child, tweeted he will never fly SWA again as a result of this incident. Way to go Todd Rice! You win todays award for the King (or Queen) of over-reaction and drama.

MrMh February 23, 2018

Dear all, Now, I would like to tell you about our vacation in the USA in summer 2017: It was a very nice trip in the States. We started in Las Vegas and made this famous round trip by car: Los Angeles, by Highway 1 to San Francisco, to the Yosemite Park and Mamouth Lakes, through the Death Valley and of course to the Grand Canyon and back to Las Vegas, again. However, we had very negative experiences with Air Canada, unfortunately: we started in Frankfurt (Germany) and flew with Lufthansa to Montreal and from there to Las Vegas with Air Canada rouge: this flight was ok, except a short delay. But our return flight was really a disaster, unfortunately: our planned departure was on August 22nd at 12:10pm in Las Vegas with Air Canada rouge to Toronto, planned arrival at 7:22pm. There planned departure at around 9:40pm with Air Canada to Frankfurt. In fact, the start was repeatedly delayed. Our first info was 2 hours delay, then 4 hours, but finally the start in Las Vegas was over 5 hours later. We got vouchers at the airport for $30 per person, but no other help or support or information. They just said we're getting more information in Toronto. The hotline on the phone could not help, either. We wanted to change our flight, but that wasn't possible in Las Vegas. Later, in Toronto - there was chaos at the airport counter of course. We waited at the counter for around 2 hours, but then we could insist changing our return flight to Frankfurt with Lufthansa instead of Air Canada. After that, we were finally taken to an ugly, dirty hotel at around half past 1:00 at night, which Air Canada had reserved for us, with a dirty and broken bus. It was really disgusting. In the bathroom, I saw a big black beetle running out of a hole in the wall behind the mirror. We haven't slept much. Breakfast was ok. We had Air Canada's vouchers for lunch, but no more time for lunch. We could talk to the hotel staff and got a lunch package for to go. At the end: we arrived around 23 hours later then planned in Frankfurt. Our cheaply booked train ticket was also invalid and we had to buy new train tickets in Germany for three times the fare. And only 2 days later we had to work again with jetlag and not enough sleep and regeneration after this “horrible” flight experiences. Unfortunately, we were extremely disappointed by Air Canada. Yes, sure, a plane can be damaged. Yes, there may be delays due to maintenance. And of course, we got one night in Toronto paid by Air Canada. But the unfriendly tone of service, miserable customer relations, missing or incorrect information and lack of goodwill have been the most disappointing factors. We did not get any money back, although we were proven to have had much more costs that were clearly caused by Air Canada. The only offer was a 10% discount voucher for the next flight with Air Canada. Thank you, but we'll pass. That was my worst experiences I ever had with an airline. That's also a big pitty, because this disaster left a bitter aftertaste for the whole Holiday.