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Woman Kicked Out of Qantas Lounge Over Her Choice of Footwear

UGG. A woman was kicked out of Qantas’ business class lounge for wearing the famously furry boots.

Beware Ugg wearers: your affinity for the boots may mean you have to wait in the main airplane terminal like the rest of us. Joanne Catherall, from the synthpop band The Human League, recently found out the hard way that Qantas bans Uggs in its business class lounges. She claims she was kicked out of the lounge for the boots, which the airline considers sleepwear.

She tweeted about the experience as it happened, in a story reported by Metro: “Denied access @Qantas business class lounge in @Melair Melbourne Airport apparently Ugg (Australia) Boots are deemed sleepwear by the lady working there although no problem in any of the other lounges so far. Helpfully she suggested I go to one of the shops & purchase some shoes.”

The airline held their ground, though, tweeting back at Catherall a link to information about its dress code in lounges—which bans gym clothes, beachwear (including board shorts), sleepwear (including Uggs and slippers), bare feet, flip-flops, offensive images, and clothes that are dirty, torn, or too revealing: “Hi Joanne, we endeavour to remain consistent and uphold our Lounge’s dress guidelines to all our guests.”

Catherall fired back at them, claiming that she’s never had a problem with Uggs anywhere else in the world.

“Why would an @UGG boot I wear outdoors in all weathers be classed as sleepwear in @Qantas lounge but nowhere else that I have ever been on this earth?” she tweeted.

Comments are Closed.
kkua June 1, 2018

If you can afford flying business class, you can afford better quality shoes.

southpac May 3, 2018

Qantas not that special of an airline. Fly someone else in future. There are always better airlines flying Qantas routes. & the Qantas frequent flyer programme is a rip off. Why do Qantas want you to pay $500 ish in taxes/charges when using frequent flyer points, when Virgin(another Australian flag carrier) & Fiji Air, both much better airlines, charge around $200 ish & same number of ff pts.

IntlRabbit December 21, 2017

I get in my sleepware every night but NEVER wear boots in bed. Well, almost never.

OroroT December 21, 2017

Why anyone would wear these things in public is beyond me.

FlyingNone December 21, 2017

Good for Qantas. Uggs are right up there with Crocs - two of the ugliest footwear anyone could wear. Why would they even want to buy them (very expensive). People are sick of looking at slobs.