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#WheresMyWindow: PAX With Windowless Window Seats Take Complaints to Twitter

#WheresMyWindow: PAX With Windowless Window Seats Take Complaints to Twitter
Joe Cortez

Flyers ask: #WheresMyWindow when their seat doesn’t actually come with a view of the world

What happens when a flyer books seat “A” or “F” aboard a narrow-body aircraft, but don’t actually have a window like their seat assignment suggests? They take to social media and ask: #WheresMyWindow? The Telegraph reports more passengers are venting their frustrations online when they discover their seats don’t actually come with a view.

A common problem aboard low-cost carriers, flyers often book the farthest seats away from the aisle hoping their seat will come with a window. On some airlines, not every seat correlates with a window. Instead, tighter cabin configurations cause row misalignment with window placement, resulting in a seat against an aircraft wall or between windows.

When The Telegraph asked Airbus and Boeing about window placement, they deferred the issue back to the airlines. Airbus said carriers ”…are the ones with seating maps for their specific cabin products,” while Boeing claimed airlines have the final say on “the decision of interior layout.”

So what can passengers do to ensure they have a true window seat before they fly? One easy way is to check aircraft maps before selecting a seat, or purchasing a seat upgrade. Seat Guru provides maps for the biggest carriers in the world, giving flyers advice on which seats are best and which ones should be avoided.

For example: Emirates’ Boeing 777 aircraft have misaligned seats, putting passengers in row 15 against a wall instead of a window. Aboard Southwest Airlines, some 737 aircraft have a similar seating issue, depending on the type of aircraft.

In their defense, some low cost carriers say they now alert flyers of windowless seats before they board. A spokesperson for Ryanair told the newspaper three seats aboard their 737-800 aircraft “do not have windows,” and those who purchase the seats “are advised of this fact during the booking process on the website.”

View Comments (3)

3 Comments

  1. mike28

    September 13, 2017 at 7:16 am

    That is why seatguru.com and other equivalent sites were created so you can see which seat is good and which one is bad. I never select a seat without consulting them.

  2. Proudelitist

    September 13, 2017 at 7:38 am

    I am not sure where in the COC it says you are entitled to a window.

  3. LukeO9

    September 13, 2017 at 11:37 am

    No COC can be legitimate if it declares immunity from the purity within the falseness of selling a window seat without providing one.

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