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“What an Airline Should Be Today” — Air New Zealand Named 2015 Airline of the Year

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Air New Zealand earned the top honor from AirlineRatings.com for customer experience, economy products and strong financials.

For the second year in a row, Air New Zealand earned top honors from AirlineRatings.com. In the announcement on AirlineRatings.com, the carrier was named the 2015 Airline of the Year for their on-board customer experience, economy products and financial performance.

The website honored Air New Zealand as the world’s top airline because of their dedication to the customer experience across all cabins. AirlineRatings.com named the carrier’s Spaceseat as the best premium economy product in the world, while also praising both the business class and Skycouch product in economy. Editors at AirlineRatings.com said Air New Zealand’s customer-focused approach helps the airline maintain high financial figures and a strong future outlook.

“Put simply Air New Zealand is a textbook case of what an airline should be today,” said AirlineRatings.com Editor-in-Chief Geoffrey Thomas. “Air New Zealand has catapulted to the top tier of the industry and while it may be 50th in size in global rankings it is one of the most awarded.”

“It’s been an incredibly exciting year for Air New Zealand and this award recognizes the outstanding efforts of our 11,000 employees globally,” Christopher Luxon, CEO of Air New Zealand, stated in a press release. “We’ve invested in new aircraft and enhancements to the customer experience and continued our strong focus on cost control and operational excellence.”

AirlineRatings.com has rated airline safety and products from around the world since their launch in 2013. A full list of this year’s winners can be found below.

Airline of the Year — Air New Zealand

Best First Class — Etihad Airways

Best Business Class — Cathay Pacific Airways

Best Premium Economy — Air New Zealand

Best Economy — Thai Airways

Best Lounges — Qantas Airways

Best Catering — Qantas Airways

Best In-Flight Entertainment — Emirates Airways

Best Domestic Service — Qantas Airways

Best New World Carrier — Virgin Australia

Best Cabin Crew — Virgin Australia

Best Long Haul Airline — Etihad (Middle East/Africa); Eva Air (Asia/Pacific); Lufthansa (Europe); Lan Chile (The Americas)

Best Low Cost Airline — jetBlue Airways (The Americas); Scoot (Asia/Pacific); Kulula (Middle East/Africa); Norwegian (Europe)

[Photo: Air New Zealand]

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2 Comments
W
weero January 25, 2016

A forerunner for the abysmal 3-3-3 seating in coach, the first one to push the disgusting slimline seats on its customers, imposing intra-Europe style seating even on flights to Oz ... that may be profitable if you have a monopoly but it certainly should not make you a praised airline. And financially sound? After the Ansett debacle, the bankruptcy and State ownership they are now the Heralds of how to finance an airline? That's just shameless ... what a silly judgement.

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UncleDude December 3, 2014

Clearly the Judges have never wanted to redeem Star Alliance Business Class Awards on NZ...They are the worst of any airline I have ever encountered in The World. More difficult even than SQ and their Premium Jets restrictions.