0 min left

United Says Sorry to Disabled Man Who Crawled Off Flight

A disabled man who was forced to crawl off his flight last week has received an apology from United Airlines. United has officially said it’s sorry for what happened to D’Arcee Neal, 29, who has cerebral palsy, claiming it made a “mistake” by removing the special wheelchair he needed. The legacy carrier has offered Neal $300 for the incident.

For more information on this story, visit the Los Angeles Times.

To discuss this story, visit this FlyerTalk forum.

Comments are Closed.
djjaguar64 November 2, 2015

United has been saying sorry to many. When will UA learn from its mistakes?