A United Airlines passenger claims that not only did her snack box contain a visibly rancid food item, but when she complained about the obviously moldy inflight fare, she was offered a refund only to later find out that rather than being credited the price of the tapas box, she was instead double-charged for the inedible meal.
As far as à la carte economy class snacks go, the United Airlines’ tapas snack box is among the better offerings. The Mediterranean-inspired items aren’t overly fussy or especially heavy and have the added benefit of pairing well with whatever the wine options are on any given flight (at least as well as a tasting room cheese plate). By U.S. airline standards, the $10 price tag is almost a bargain.
Unfortunately, one of the few remaining comforts in the sky has just been rendered completely unpalatable. Be warned, once you see the now-viral image of a partially consumed, mold-covered hummus cup, it is impossible to erase the picture from your mind.
Depending on how it is approached, one disgusted passenger’s recent Instagram post either ruined the idea of ordering an inflight snack box forever or provided a stomach-churning public service. In either case, picking up a pre-flight cold sandwich from the Au Bon Pain in the terminal just might be the best bet for the foreseeable future.
“I purchased this Tapas box last night on United flight 1613,” passenger Jamie Lund wrote in her now viral Instagram post on Tuesday. “I started eating it before I completely removed the foil on top. Almost threw up when I saw the mold! When I brought it to their attention they took my card to refund me, did not take away the molded hummus and find out today they charged me twice!!”
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I purchased this Tapas box last night on United flight 1613. I started eating it before i completely removed the foil on top. Almost threw up when I saw the mold! When I brought it to their attention they took my card to refund me, did not take away the molded hummus and find out today they charged me twice!! #unitedairlines #unitedsucks #mold #hummus #tapas #foodpoisoning #airplanefood #passengershaming #shamefull
Lund added photographic evidence of the offending, partially eaten, pre-packaged hummus portion. She also included the hashtags “#unitedairlines #unitedsucks #mold #hummus #tapas #foodpoisoning #airplanefood #passengershaming and #shamefull” for good measure.
In uncharacteristic fashion, United Airlines’ normally quick-to-respond social media team has so far declined to interact with the rather graphic Instagram post – other commenters have been much less timid and expressed outrage (but very few, a sense of surprise). It would appear that in this case, rather than the airline, it is the hummus purveyor who is the real villain of the story.
[Featured Image: United Airlines]