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TSA Employees Hate the TSA Too

TSA Employees Hate the TSA Too

You’re not the only one who hates going through the TSA.

The Transportation Security Administration (TSA) released a summary of a report on its employees. The TSA hired a Virginia-based consultancy firm, ICF, to conduct an in-depth review and looked at factors like hiring and pay, employee relations and training, field support and more.

Turns out, as much as we dislike the screening process in place which at times can feel invasive, TSA frontline employees dislike coming into work.

“Surveys and focus groups reveal that [transportation security officer] pay is a key issue for the screening workforce, and a complex problem,” stated in the summary. “These officers work long hours, have difficult working conditions, and are the backbone of the TSA mission.”

An inability to compensate workers fairly or advance their pay can certainly bring down employee morale.

“This marks an important milestone for TSA as we seek to make the agency a better place to work,” said TSA Administrator David Pekoske. “We’re not looking backwards or placing blame. This report will give us what we need to improve, and I want to thank our frontline personnel for giving us the feedback we need for some long overdue advancements.”


[Image Source: Flickr/DHS]

View Comments (5)


  1. Grog

    May 23, 2019 at 5:43 am

    Why do I think this is a scam by the TSA leadership to secure higher pay for employees across the board who aren’t so much after higher pay?

  2. Boggie Dog

    May 23, 2019 at 12:32 pm

    “These officers work long hours, have difficult working conditions, and are the backbone of the TSA mission.”

    Inside work, 8 hour days. Yeah that is real tough.

    Cry me a river!

  3. RandyN

    May 23, 2019 at 2:16 pm

    I very rarely have problems with TSA at busy / major airports. It’s the smaller ones (Sioux Falls and Bakersfield come to mind) where the screeners tend to be unhappy, bitter cop wannabes on an authority high.

    When I have to be in Sioux Falls now I’ve started flying to MSP or OMA and driving from there.

  4. Dhamal

    May 24, 2019 at 6:10 am

    do you feel more safe with the TSA? no I do not.. recent visit to Chicago showed this where TSA were too busy scrolling on their smartphone than look for auspicious activity. Have they caught anything so far beside their employee stealing from passengers..

  5. Sydneyberlin

    May 27, 2019 at 2:01 am

    Tough working conditions? Gosh, I can think of many many jobs with worse conditions and most likely much worse pay and benefits.

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