The Hotel Industry’s New “Stay Safe” Guidelines
FlyerTalk May 05, 2020
On Monday, The American Hotel & Lodging Association (AHLA) unveiled its Safe Stay guidelines. The guidelines are a collaboration with major hotel brands like Wyndham, Hilton, Marriott, and Best Western and are designed to establish standards for cleanliness in a post coronavirus world.
You can find the full guidelines here. A few highlights:
- Hand sanitizer dispensers at lobby reception and employee entrances.
- Signs reminding employees and guests how to wear, handle and dispose of masks.
- A “major boost” in cleaning elevators, front desk check-in stations, and public bathrooms.
- Housekeepers will not enter a room during a stay unless asked to.
- Physical distancing of at least 6 feet from other guests and employees.
- Contactless check-in when possible.
“It’s really an effort to make sure that no matter if you’re staying at an extended-stay economy hotel or you’re staying at the nicest luxury resort, that there will be at a minimum common standards across the entire industry,” says Chip Rogers, the AHLA president, and CEO.
Rogers went on to say that, while these are base guidelines, he expects hotels to go above and beyond the guidelines. And, these new standards will exist for the foreseeable future, even after the coronavirus outbreak abates.
“The facts tell us it’s more than likely that that will happen at some point,” says Rogers.
I want guaranteed contactless check in, not "possible" contactless check in. They need to say that if they cannot do contactless check in, one can cancel without penalty. Period.
Please don't start the tip-to-do-their-paid-job discussion. If the housekeeper's job is deemed dangerous, they should be protected and appropriately compensated. Not tipped by random people.
cbsione1 -- good point about duvets, blankets and pillows. Wherever possible we'll carry our own pillows, etc.and for sure in the near future.
Hickim, they said housekeeping will not enter your room unless requested -- so go ahead and request away and hopefully leave a big tip for that housekeeper exposing themselves to whatever you may be carrying in with you. We will happily have our space to ourselves during our stay.
What happens when you pass each other in the hall? Some of these hotels have narrow hallways. Also, only 1 person allowed in an elevator? Is that what's coming next?