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SimpliFlying’s CEO Considers 70 Ways That Passenger Journeys May Change After the Coronavirus

SimpliFlying’s CEO Considers 70 Ways That Passenger Journeys May Change After the Coronavirus
Meg Butler
What will flying look like in 2021? Aviation marketing consultancy SimpliFlying recently released a report called “The Rise of Sanitized Travel” that details over 70 different areas in the passenger journey that they predict will change or be introduced to the air travel experience after the COVID-19 epidemic is over.
Says SimpliFlying CEO Shashank Nigam, “9/11 changed travel completely with added security checks and longer check-in times. The impact of COVID-19 on air travel will be even more far-reaching when it comes to sanitation and cleanliness. Just like when security checks were introduced, there will be two distinct audiences airlines will need to convince: Authorities and the traveling public.
“Getting large numbers of people flying again will depend on giving them the peace of mind that they won’t be rubbing shoulders – or bumping elbows in Economy – with infectious fellow travelers. In addition, Government authorities and airport operators will want to know that airlines adhere to a certain standard of cleanliness and hygiene before offering up landing slots. Enhanced cleaning regimes could spell the end of the 30-minute turnaround, upon which many low-cost carriers base much of their business model.”
Check out their conclusions in this infographic here:
View Comments (14)


  1. RogueViator

    April 27, 2020 at 6:40 pm

    CT scans produce roughly 1-10 mSv of radiation per scan so a frequent flyer would be exposing themselves to high levels each year. This is potentially asking for trouble.

  2. fifty_two


    April 28, 2020 at 12:33 am

    Oh , Michael O’Leary will have a heart attack if he reads that reports .

    These ideas looks nice but it will be as effective as the weakest node in the chain

  3. trk1

    April 28, 2020 at 10:35 am

    looks good

  4. Orange County Commuter

    April 28, 2020 at 12:09 pm

    So they are going to do a CT scan on every passenger??? LOL! NO!

    And where is this “immunity” passport coming from?

    Priority boarding for “essential boarding”? SO the “essential people sit on the plane while the rest of us walk past them and have a chance to breath on them an infect them? I see a flaw here!

    In flight janitor to spread the germs around?

    End of the 30 minute turn… Have they seen the fogging systems? Hmm… I think the 30 minute turn may be gone, but not as far as this guy will

  5. sdsearch

    April 28, 2020 at 12:11 pm

    This makes no sense. A “disinfection tunnel” BETWEEN Online Check-In and Airport Curbside???

    And it assumes there will be such a valid thing as an “immunity passport”. Scientists are saying that concept may not be valid (at least when it’s most needed, long before a vaccine is available), since it may too hard to prove TRUE immunity. (Many current Covid-19 immunity tests give too many false positives, plus there’s not yet any proven relationship between Covid-19 antibodies in a simple yes/no test and immunity.)

  6. Gynob001

    April 29, 2020 at 5:19 am

    Tunnel sprays bleach
    Biologically repellent seats
    Personal disposable seat cover that people could buy or provided
    Order in flight menu from the seat monitor console.
    Robot flight attendant
    Instant boarding-you sit in the same configuratioin in the waiting area at the gateand “move” exactly in the same order-back first
    No cabin baggage. seat monitor consoles could be used as laptops. Exceptions-infant formula and others.
    Buy purified oxygen/air mask when you board. Breathe only purchased air. The air could have mild sedative.
    Minimal toilet that blasts sterile air.
    Only sterilized vehicles are allowed into the airport drives.
    Like deicing, planes go through bleach blast.
    No restaurants-everything is through vending machines and wireless-no need to insert any card.
    Passengers instructed to quarantine at home/hotel 24 hours before flight.
    Passengers are not allowed to bring home food of due to unknlwn quality, time of preparation, sterility of utensils, packaging etc. Vending machines could vend prepared sterile food.
    In plane-quarantine facility booths.

  7. tcp1

    April 29, 2020 at 7:38 am

    Well, this is clearly an ad for SimpliFlying, but there’s nothing “simple” about it.

    Sorry Meg and Shashank, if this is what travel turns into, I’m done. A CT scan before flying? Yet another fuzzily-defined preboard group to make boarding a circus? An “immunity passport”? All that’s missing is the full rectal exam before boarding.

    Do you folks actually think before you come up with this nonsense?

  8. jamar

    April 29, 2020 at 11:49 am

    Who are these people? I’ve never even heard of SimpliFlying before.

  9. jwhite4

    April 30, 2020 at 4:59 am

    Lot of good comments. The, “Get to the airport 4 hrs before the flight.” sort of killed for me. Between that time, and all the extra costs (“disinfectant tunnel”, “CT scan”), who’s really going to fly for leisure travel anymore?


  10. Intrepid

    April 30, 2020 at 5:39 am

    Non-sense post.
    It omitted a PET Scan of the brain. Before during and after.

  11. Jackie_414

    April 30, 2020 at 8:24 am

    OR, just not fly anymore. To heck with flying. There is a lot to see in the Western US and one can see it driving there.

  12. ts432

    April 30, 2020 at 9:22 am

    Where did this nonsense come from ? Surely from no self respecting technocrat.
    Probably a history graduate from the failed UK Covid program..Goes by the name of Dom…
    Seriously though, whilst changes will have to be made lets try to work through them before sniffing the coke….
    CT scans left right and centre, disinfectant snorting 24/7, only leaves laser light therapy via the colon.
    Made me laugh though, but please dont present it as a serious idea.

  13. BC Shelby

    April 30, 2020 at 11:04 am

    …they may have to eliminate that middle seat in steerage/premium class and expand seat pitch so the passenger in front isn’t effectively sitting in your lap all the way. This of course would mean higher fares as the break even point would be close to a “full” cabin.

    Vending machine food? Ugh, I’d rather just wait until I got to my destination or connecting hub. Speaking of connecting hubs, what if you are deemed not able to board there because you came into contact with someone who is infected or are running a little “hot” because you are stressed out? OK, so back to the regulated days where there were more direct flights that made stops but no change of plane.

    Oh and I’d never put a delicate piece of equipment like a notebook computer, tablet, or camera kit in checked luggage the way it gets thrown around.and dropped. Airlines better be ready and willing to shell out for an increase in personal damage claims (and it’s not just the hardware, loss of important yet irreplaceable files would be a disaster).

    Think maybe I’ll stick to Amtrak, provided the feds don’t gut its funding again.

  14. PondHops

    May 7, 2020 at 11:50 am

    Is this a full lifetime employment scheme for the TSA and all other aviation authorities?

    Before indulging in what appears to be massive overkill, could someone please study every known case of Covid-stricken airplane passengers to understand how their seat mates, cabin mates and plain mates fared? Did Covid crawl out of their suitcases and infect all other suitcases? Did everyone on the plane come down with it? Or just people within a 2M radius? Or 4M? Considering that none of the early victims who traveled were wearing masks or gloves, which are reasonable precautions, I suspect we’ll find that viral load is minimal outside a short 6-9′ radius. And that no one’s luggage infected anyone. Airlines should provide N95 masks to every passenger and require that they use them, mist luggage and hand luggage, and take temperatures. But holding passengers for FOUR hours in the airport? That is supposed to increase safety? C’mon.

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