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United Airlines

United Under Fire for Not Aborting Journey After Traveler Has Seizure

United Under Fire for Not Aborting Journey After Traveler Has Seizure
Jackie Reddy

A United Express passenger has criticized the decision by the crew of a Cincinnati-bound flight from Houston to continue the plane’s journey even after another passenger began having seizures. Amy Hammond posted her eyewitness account of this incident, which occurred mid-air on Sunday, to Facebook.

United Express passenger has criticized the carrier after a flight from Houston to Cincinnati wasn’t aborted when a fellow traveler began to have seizuresFox News reports. The incident occurred on Sunday, just shortly after the flight, a Republic Airlines service operated by United Express, departed from Texas.

Writing on Facebooktraveler Amy Hammond described her account of the incident, in which another female passenger traveling with her child suddenly lost consciousness during the plane’s ascent.

In her written account, Hammond was quoted as saying that, “The HERO in front of her, hopped back and started yelling for a doctor. No one came. Do we turn around? No!”

“She had seizures and passed out the entire flight — dozens of times — from take off till landing! Over 2 hours!” she added. In a video of the incident, an unidentified man can be seen attending to the woman, who appears to be unconscious.

Hammond also shared that she was able to confront the flight’s pilot about his choice to continue the flight. “The pilot said he made the decision. I told him we had to watch a young mom convulse and pass out over and over for 2 hours!” she said.

Offering his comments to the outlet via e-mail, Jon Austin, spokesman for Republic Airlines, said, “The safety of our customers is our first and highest priority. The decision to continue to the flight’s destination was made by our crew who did the right thing by working with medical personnel onboard, with our on-call medical service provider and with input from the passenger. Had it been the judgment of the medical professionals that another course of action was indicated, we would have followed that recommendation immediately.”

“We’re grateful to all of our passengers who assisted in responding to their fellow passenger’s situation, including the numerous medical professionals on board who volunteered their services when asked,” he added.

[Photo: Shutterstock]

View Comments (8)


  1. adenzin7

    December 12, 2018 at 3:19 am

    piece of shit airline

  2. Proudelitist

    December 12, 2018 at 8:45 am

    I have been on many flights where seizures were suffered, on many airlines, and not one of them diverted.

  3. mvoight

    December 12, 2018 at 10:31 am

    There were 2 doctors on the flight and the airline also consulted with their doctor on the ground.
    So, what does the person complaining know that the doctors don’t?

  4. laperk1028

    December 12, 2018 at 2:20 pm

    Says “medical personnel” – not 2 docs ? That could be a dental hygenist. Are you kidding? WHO among us would want to keep flying under these dire circumstances with a child? Doctor on the ground knows nothing unless he is there in person (coughs/colds ok, but not seizures). I will not be flying with them. Bad decision.

  5. donjo

    December 12, 2018 at 9:59 pm

    Were these real seizures or pseudo seizures? Too many unknowns to pass judgement here.

  6. bagwell

    December 13, 2018 at 1:09 pm

    to the morons that have no clue and post here — “our on-call medical service provider and with input from the passenger” ……………..they use Medlink – look it up.

    “When a medical situation arises during a flight, crewmembers have ready access to an emergency department doctor for advice and assistance.

    MedAire doctors are there to help crewmembers prevent medical situations from escalating – or cope with them as they occur.

    The physicians in MedAire’s MedLink Global Response Center are extensively trained in airline protocols, procedures, and the medical equipment available on board.

    MedAire manages thousands of in-flight medical emergencies every year and can facilitate communications in more than 140 languages. MedAire’s physicians manage every case to clinical standards, including full reporting.

    During a medical event, timing and knowledge are crucial. Medical volunteers can assist the MedAire physician with gathering vital signs and administering any medications or treatment recommendations.

    Volunteers can rely on the immediate knowledge MedAire physicians have on the medical equipment available on the aircraft, medications available, and their location within the medical kit. If no medical volunteer is present, MedAire can confidently provide instruction to crewmembers.

    Operating in a Level 1 Trauma Center, the staff physicians demonstrate a passion for emergency medicine and assisting people in remote environments.”

  7. Bueller67

    December 14, 2018 at 1:28 pm

    As I read elsewhere, the crew was in contact with Medlink regarding the situation, the woman did not appear to be in critical condition and likely it was better to continue onto Cincinnati rather than turn around or look for another airport which may have taken much, much longer. A gate was waiting in Ohio, not elsewhere. Ultimately its the captain’s decision.

  8. Cymbo

    December 16, 2018 at 5:39 pm

    Interesting and thorough explanation. Thanks!

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