The largest expert travel community:
  • 730,547 Total members
  • 8,208 Users online now
  • 1,666,267 Threads
  • 29,906,993 Posts
American Airlines

Passenger Claims He Was Bitten by Bedbugs on American Airlines Flight

Passenger Claims He Was Bitten by Bedbugs on American Airlines Flight
Sharon Hsu

Occupants of city apartments and other communal spaces know to be on alert for bedbugs, parasitic insects so nicknamed because they mostly hide in mattresses. The tiny pests are an extreme nuisance because they are so difficult to exterminate. Now one American Airlines passenger raises the question – can bedbugs infest planes?

Decreased legroom, extra charges for every add-on, and crowded planes – as if air travel wasn’t uncomfortable enough these days, do passengers now also have to worry that they will also be bitten by bedbugs mid-flight?

That’s the concern Tom Kelleher raised recently after flying with American Airlines from Boston to Paris for a birthday trip.

Kelleher recounted his ordeal to the Boston Globe: “During the flight I did see a very small insect on my shoulder, it looked like a tiny roach.” He flicked the insect off of his shoulder, but deplaned to discover bites covering his torso. When those bites started itching and swelling, he went to a Parisian pharmacy, where he was informed by the pharmacist that his bites looked consistent with bedbug bites.

Kelleher would not be the first passenger to suffer from bedbugs on a flight. Air India and British Airways have both had recent plane bedbug infestations that led to traveler complaints and, in the British Airways case, one passenger being bitten over 100 times during a longhaul flight.

Entomologist Jonathan Boyer told the Globe that it is entirely possible for bedbugs to make their way onto flights via passenger luggage, calling them “nature’s best hitchhikers” because they can go for extended amounts of time without feeding and are very difficult to eradicate.

But American Airlines and other entomologists consulted by the Globe both agree that without a picture of the offending creature, it is impossible to state conclusively if Kelleher was bitten by a bedbug or another insect. American’s spokesman, Ross Feinstein, noted that no other passenger on the flight complained of bites and questioned the timing of when Kelleher was bitten. He stated, “We spoke with our medical team. They say that it is a low chance of bedbugs causing this. Spider, flea, or mosquito bites occurring prior to the flight seem more likely.”

As for Kelleher, the airline offered him a $100 voucher toward future flights. He says he was hoping for a full refund on his $1000 tickets as well as recognition for a ruined vacation. “I wanted them to say something along the lines of, ‘I’m sorry for this awful situation,'” he told the Globe.

[Photo: Shutterstock]

View Comments (5)

5 Comments

  1. MaxVO

    MaxVO

    October 20, 2018 at 6:41 am

    With the free bedbug enhancement, AA has truly arrived.

  2. arcticflier

    October 20, 2018 at 1:45 pm

    Why do Americans always demand such extreme compensations?

    There is zero evidence that his insect bites did occur on this flight or aboard the AA aircraft.

    Why could these bites not have happened at his hotel in the hours prior to boarding?

  3. Crzn33k

    October 21, 2018 at 9:17 am

    I work for another US based airline and I get these reports weekly.
    We have all the planes checked out that the complaints come from and haven’t found anything

  4. SFBOST

    October 21, 2018 at 6:42 pm

    American flies from BOS-CDG??

  5. hazelrah

    October 22, 2018 at 11:43 am

    I know folks in the property business and these creatures are really hard to get rid of. Normal cleaning doesn’t work and pesticides don’t work 100%. The only surefire way to get rid of them is to treat with heat and I’.m guessing that heat is not an option on an aircraft.

You must be logged in on the FORUM to post a comment Login

Leave a Reply

More in American Airlines

Doug Parker: Passengers Want On-Time Departure Over Great Customer Service

Jeff EdwardsNovember 19, 2018

An American Airlines Executive Reviewed A United Flight

Jeff EdwardsNovember 13, 2018

American Airlines Gives Priority Boarding to Nut Allergy Sufferers

Jeff EdwardsNovember 9, 2018

Copyright © 2014 Top News Theme. Theme by MVP Themes, powered by Wordpress.