On Wednesday, September 19, a Jet Airways flight turned around and made an emergency landing in Mumbai when numerous passengers began bleeding from their noses and ears after takeoff. The incident was caused because the flight crew had forgotten to flip a switch to maintain appropriate cabin pressure.
Passengers on a Jet Airways flight from Mumbai to Jaipur shared videos and photos from a terrifying incident on Wednesday, September 19. Shortly after takeoff, a number of travelers began to complain of headaches and bleeding from their noses and ears. Oxygen masks also deployed in the cabin, but several of the social media accounts noted that the flight crew did not explain why the masks had dropped, nor did they instruct passengers to put them on.
The cause of the confusion?
The crew had forgotten to press a switch to maintain proper cabin pressure. As a result, the pressure in the cabin quickly dropped as the plane gained altitude, causing the barotrauma that some of the passengers experienced.
The plane turned around and made an emergency landing back in Mumbai shortly thereafter.
Passengers criticized the crew for lack of communication. One traveler called the incident a “panic situation,” while another asked, “Don’t you think announcements and status updates would help? Terribly shoddy!”
Jet Airways reported that the crew has been suspended from regular duties pending investigation. The airline also issued an official statement apologizing for “the inconvenience” and noting that “all guests were deplaned safely and taken to the terminal. First aid was administered to few guests who complained of ear pain, bleeding nose etc.”
Approximately 30 out of the 166 passengers received medical attention following the incident.