EasyJet, Britain’s biggest budget airline, recently kicked a woman off a flight because of her behavior; it started with customers complaining that her top that was too sheer, but then she became disruptive after the problem was resolved, leading crewmembers to remove her from the flight before it took off.
On a June EasyJet flight from Malaga to Stansted, a passenger was removed before the plane even took off because of their “disruptive” behavior. Passenger Harriet Osborne was reported to the cabin crew by other passengers for wearing a sheer top, which barely covered her, on the flight. Cabin crew then told Osborne she had to wear another shirt over hers in order to fly—which she did and would’ve been allowed to fly. But then she became disruptive, leading to her removal from the flight before it took off.
“We can confirm that a passenger travelling from Malaga to Stansted on 23 June was unable to travel due to behaving disruptively,” an EasyJet spokesperson told the Independent. “Following concerns about her clothing, crew politely requested that the customer wear an additional top for the flight which the customer agreed to. However, she then proceeded to act disruptively towards a member of our crew. Our cabin and ground crew are trained to assess all situations and to act quickly and appropriately. We do not tolerate abusive or threatening behaviour towards our staff.”
Osborne voiced her experience about the incident to other news outlets.
— Networkofnews UK (@NetworkofnewsUK) June 29, 2019
She told The Sun: “…she [the flight attendant] ordered me off the plane, so of course I put a top on. When I tried to get back on she turned to the ground crew and said, ‘She’s not coming on my plane’.
“I just burst out crying. We had to walk back through the terminal where Spanish police stopped to question us. They were baffled when I told them why we’d been kicked off,” Osborne added.
This is not the first controversy to hit EasyJet this year; in May, a passenger was left at the airport even though her bag made it on the plane and to her final destination.
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