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Now You Can’t Get Uber or Lyft at Five U.S. Airports

Now You Can’t Get Uber or Lyft at Five U.S. Airports
Jackie Reddy

Despite their ubiquitous popularity, a number of airports around the nation are halting the convenience of curbside pickups. Facilities in Austin, San Francisco and Seattle already have special areas set aside for taxis and ride-hailing services, with Boston and Los Angeles soon set to follow suit.

Ride-hailing services are undeniably and understandably popular among air passengers, but as reports, some airports are now looking to halt the convenience of curbside pickups.

At Austin–Bergstrom International Airport (ABIA), curbside pickups for taxis and apps like Uber and Lyft have been shunted down to the ground level of the car rental area. Likewise, the outlet states that San Francisco (SFO) and Seattle-Tacoma (SEA) international airports have now set up designated spaces for all ride-hailing services.

Boston, it says, will soon follow suit, as will Los Angeles International Airport (LAX).

Thanks to problems with traffic and construction at the latter facility, the outlet explains that, as of October 29th, “…if you want to catch a taxi, Uber, Lyft, or other ride-hailing services, you’ll no longer be able to catch your ride on the arrivals level roadway of any individual terminal. Instead, in order to be matched with a rideshare car you’ll you have to take a 15-minute shuttle ride (shorter to/from terminals 1 and 7; longer from terminals 4, 5, and the international terminal) to a singular pick-up area dedicated to app-based rides.”

“This kind of solution is a temporary fix to traffic problems. At LAX, it’s until the pending 2022 completion of an automated LAX transit system that will connect terminals with an new ground transportation center. That center will combine rental car operations, taxi, ride-hailing, and the new light rail line,” it adds.

View Comments (11)


  1. AAdamE

    October 23, 2019 at 6:21 am

    LAS does this too, they blocked out a section of a parking garage and use it as a pickup bay.

  2. tbuccelli

    October 25, 2019 at 7:54 am

    LGA is the same – you have to walk to the parking garage past terminal B.

  3. emkn45

    October 25, 2019 at 12:37 pm

    Same at MSP…this is not new…

  4. 6P&E

    October 25, 2019 at 3:39 pm

    BNA same thing.

  5. Tommymac

    October 26, 2019 at 2:55 pm

    There is a big difference between a shuttle bus ride to a parking lot and a five minute walk to the parking garage, which is still at the airport.

  6. jtc246

    October 27, 2019 at 9:34 am

    Not a big deal.

  7. RaflW

    October 27, 2019 at 12:31 pm

    The traffic at LAX is out of control. Thankfully on the rare occasions I fly to/from there, I’m on Delta so getting to the terminal isn’t bad. But it took 30 minutes for the Alamo shuttle to make the rounds from T2 to the end and then get to the Alamo facility.
    Moving app based cars off the poorly designed LAX loop will hopefully help.

  8. KRSW

    October 27, 2019 at 10:08 pm

    This is different from Uber/Lyft being banned outright, as was the case at several Florida airports until recently. The airports usually had heavily-corrupt contracts which granted a single taxi company a complete monopoly on the airport’s taxi services. Some of the airports still have these contracts in place and only one overpriced taxi company can service them, but the state legislature forced them to allow ridesharing, thankfully.

  9. CaliforniaSteve

    October 28, 2019 at 5:45 am

    At SFO, traffic circulation around the terminals has vastly improved. However, off-airport, it’s a mess as Uber/Lyft drivers try to find places to wait for a pickup. Holding lots at the north and south ends of the airport overflow onto city streets, causing jams outside the airport.

  10. jAAmes

    October 31, 2019 at 9:35 am

    “you can’t get uber or Lyft at five U.S. airports” is the exact opposite of the truth. You can get Uber or Lyft at all of these airports.

  11. bostontraveler

    November 2, 2019 at 10:51 pm

    Misleading title…

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