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Newark’s Plan to Go From Worst to Best Airport

Newark’s Plan to Go From Worst to Best Airport
Jackie Reddy

The Port Authority of New York and New Jersey has said that it has appointed Munich Airport International (MAI) to operate the not-yet opened Terminal One of Newark Liberty International Airport. MAI is a subsidiary of the operator of Munich Airport, often voted as one of Europe’s best facilities.

The Port Authority of New York and New Jersey has announced that it has appointed Munich Airport International (MAI) to manage and operate Newark Liberty International Airport’s (EWR) Terminal One, which is currently being built. This terminal is part of a long-term $28 billion renovation project at the facility and will replace the airport’s Terminal A.

In addition to being a subsidiary of Flughafen München GmbH – the owner and operator of Munich Airport (MUC) – MAI offers a wealth of expert training and consultancy services in the field of airport management and planning. According to its website, it offers, “…over 25 years of international management and operational experience with a proven track record of successfully delivered projects across all geographies and cultures.

Officials with the Port Authority believe that involvement by MAI will help to raise the overall standards at Newark Liberty International Airport (EWR), and as Skift observes, Munich Airport has been voted “Europe’s Best Airport” according to Skytrax 12 times in the last 14 years. According to statistics from AirHelp, Newark Liberty International Airport has been ranked as the worst airport in the U.S. for 2019.

This new $2.7 billion terminal is slated to open in 2022, but until that time, Port Authority officials have said that MAI will offer “short-term customer enhancements” to Terminal A until its closure. In addition to offering an array of technological advances and a selection of dining and retail outlets, the new terminal will be able to accommodate bigger aircraft and will feature more modern baggage, check-in and security areas.

Speaking of the project, Rick Cotton, the Port Authority’s executive director, said in an official statement, “The Port Authority is committed to moving our airports from back of the pack to best-in-class facility standards and to a level of global best practices that our passengers demand. Our partnership with Munich Airport International allows us to deliver on our twin promises of operational excellence and customer service based on global, 21st century standards.

Offering his comments, Dr. Raif Gaffal, MAI’s managing director, said, “We look forward to working with the Port Authority on this exciting project, and to bringing world-class operations, services and amenities to the new Terminal One.”

[Featured Image: GRIMSHAW]

View Comments (3)


  1. mike2003242

    July 17, 2019 at 9:08 pm

    EWRs biggest downfall is NYC air traffic as well as more slots than it can handle. Management cant fix that…

  2. krlcomm

    July 19, 2019 at 7:06 am

    So passengers will be able to wait out the never-ending delays in a nicer environment… that’s cool I guess. Same thing at LGA.

  3. musicman27pa

    July 21, 2019 at 7:21 pm

    Worst of the worst starts with United airlines monopoly having control of 70% of Newark airport. This is the reason for winter holidays where I floy out of JFK or even PHL as the experience at Newark is horrible. Methodical, process driven Germans aren’t going to fix American greed.

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