Following a similar incident at London Heathrow’s Terminal 5 last week, a luggage system failure at the facility’s Terminal 2 on Tuesday morning meant that some passengers had to fly without hold luggage. Some took to social media to vent their anger and the airport has apologized for the incident.
A baggage system failure at Terminal 2 of London’s Heathrow Airport (LHR) caused chaos for departing travelers on Tuesday morning, many of whom had to fly without their luggage, The Mirror reports.
The outlet reports that a failure with the luggage belts meant that passengers were unable to check their bags. A similar incident occurred last week at the airport’s Terminal 5.
Images captured by passengers inside of the terminal showed piles of bags left on the floor.
A number of passengers complained about the situation over social media. Passenger Dimitri Spiro tweeted, “Hi Heathrow, do you have any idea where my luggage is? I was on flight A3609 that just landed in Athens. Also, how could you let a plane take off without putting any of the passenger luggage on board?”.
“Whoo Hoo. I’m leaving without my suitcase. Heathrow is pandemonium, none of the luggage belts are working so they’ve left 90 percent of suitcases and taking off without them,” a second passenger wrote.
Commenting on the situation, a spokesperson for the airport was quoted as saying, “We apologize for disruption experienced as a result of an issue with our baggage system in Terminal 2 yesterday evening. This means passengers departing Terminal 2 may have traveled without their hold bags. We are working closely with our airline partners to reunite passengers with their luggage as soon as possible and those affected should contact their airlines for more information.”
[Featured Image: Getty]