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Legacy Carriers Report “Stable” Operations After Storm, Set Price Caps

To help stranded travelers get home, two legacy carriers agreed to set price caps on flights in impacted cities, while Delta says their operations remain “stable.”
With thousands of passengers stuck across the United States, the three major legacy carriers are stepping in to help flyers get home.


Delta Air Lines says their operations remain “stable” after Winter Storm Elliott, while American Airlines and United Airlines will institute fare caps in certain marketplaces.


Caps Instituted to Help Stranded Flyers, While Delta Keeps Everything Normal

According to CNN, both American and United have agreed to set price caps on certain markets affected by major airline meltdowns. American did not publicly state which airports are being targeted with the price caps, but instead are providing them to passengers reaching out for help on a case-by-case basis.


At United, airlines spokespeople say their price cap will run through Saturday, December 31, 2022, and will apply to cities in the United States and Central America that are also served by Southwest. The prices vary from market to market.


For Delta, the Atlanta-based airline issued a press release to remind flyers their operations remained “stable,” despite the chaos brought by Winter Storm Elliott. The carrier reminds their passengers that they offer automatic rebooking, itinerary updates online and a self-service portal through their website and phone app.


“The decision to cancel flights is never one Delta takes lightly, especially during the holiday travel season, but the safety of our customers and our people is paramount,” Delta writes in a press release. “When necessary, we strive to cancel flights well in advance of scheduled departure to allow our customers to adjust their plans before going to the airport.”


Extra Measures Introduced as Southwest Continues to Struggle

The measures introduced by the legacy carriers come as Southwest continues to struggle with their network meltdown. The Dallas-based airline has cancelled over 6,000 flights since Winter Storm Elliott, with a complete unwinding not expected until the end of the week.


Struggling with Southwest Airlines’ network meltdown? Get advice on the FlyerTalk Forums.