Jet2 Claims Properly Cleaning the Cabin Would Have Caused a “Sick” Delay

Passengers say that being seated next to a puddle of vomit made their flight nearly unbearable, but Jet2 insisted thoroughly cleaning the mess would have caused a 12-hour delay.

Even on an airplane journey with the possibility of limited legroom, unappetizing food choices or a seat mate hogging the armrest, a five-hour flight is barely long enough to make passengers truly uncomfortable, but Keeley Casewell describes her family’s Jet2 flight from Paphos International Airport (PFO) in Cyprus to Manchester Airport (MAN) as “absolutely disgusting.” Still, her trip may not have been as unpleasant of an experience as it was for the occupant of her seat on the prior flight – that passenger apparently managed to cover much of the row in vomit.

Unfortunately for the Casewell family, the crew reportedly decided that cleaning the mess would have caused a substantial delay. So, Casewell, her husband and two young children were forced to endure a gag-inducing, vomit-steeped trip home from a family vacation.

“My family were on row 19 and the sick had spread to under my six-year-old daughter’s seat,” the revolted mother told the Independent. “The sick was just covered with tissue and they were piled quite high over it. I couldn’t see any clear attempts to clean it up properly.”

Jet2 officials seem to have taken the rather surprising position that it is better to make a few passengers withstand close proximity to a stranger’s vomit for a few hours than to delay an entire plane while the situation is rectified. Casewell says she was told by an airline representative that properly cleaning the cabin would have cause a delay of 12 hours.

“We would like to apologize for this isolated incident,” an airline spokesperson told reporters in a statement. “Our cabin crew did their best to clean the affected area during the time the aircraft was on the ground in Paphos, ensuring that the flight was not delayed, for the convenience of all customers on board.”

Casewell doesn’t necessarily accept Jet2’s rather breezy assessment of the unpleasant in-flight ordeal.

“All together my family spent around £8,000 on the whole holiday so you’d think that we would receive better service,” she told the newspaper. ”You wouldn’t expect there to be sick underneath your seat on any flight.”

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