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Hilton

Increasing Hotel Policy: Cancellations Could Cost You Big

Increasing Hotel Policy: Cancellations Could Cost You Big
Ryan Boyd

At the end of July, Hilton Worldwide will begin implementing a mandatory fee for customers who cancel their reservations outside of the 48-hour window before stays, joining Marriott International in the practice. Hotel companies believe that these policies will open up room availability in heavy-traffic locations such as Los Angeles and New York City.

“Last-minute cancellations in particular have prevented rooms from being made available to our guests,” said a spokesperson for Hilton Worldwide in a statement.

To read more on this story, go to The New York Times.

[Photo: Shutterstock]

View Comments (2)

2 Comments

  1. amanuensis

    amanuensis

    July 19, 2017 at 5:30 am

    The cited article speaks only about cancellations WITHIN 48 hours of the scheduled arrival. Your summary implied that there would now be a penalty for earlier cancellations.

  2. jimmc66

    jimmc66

    July 19, 2017 at 1:53 pm

    So the higher price charged by Hilton for a “cancellable” reservation isn’t enough for them??

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