In Brief: Lufthansa Rolling Out “Restaurant-Style” Service in Business Class on Long-Haul Flights
Jesse Tabit June 26, 2015
From September 1, more Lufthansa customers will be able to experience the airline’s new Business Class Signature Service on long-haul international flights. The airline began testing the product on select Miami flights in late 2014, but beginning this fall, it will be available of more routes, starting with New York flights.
Business Class Signature Service is described by airline officials as based around “the concept of individualized restaurant service,” with one flight attendant for every eight passengers in the cabin.
“We want to create a restaurant-style service where flight attendants introduce themselves to the passengers and take care of the same group of passengers on the flight,” Lufthansa CEO Carsten Spohrtold Australlian Business Traveller.
Spohr, speaking with the publication at the meeting of Star Alliance airlines this week in Warsaw, explained that passengers in the new cabin will even get their meal from the kitchen as opposed to the trolley, “like in a restaurant.”
[Photos: Australian Business Traveller]
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The 2nd picture shows a woman at the window trapped by the man sleeping. Why brag about "restuarant-style" service if Lufthansa's business cabin STILL isn't configured to give everyone direct access to the aisle?
Emirates is doing that already since years
That should be a legally safe promise. With the extremely broad German definition for 'restaurant' which easily comprises Burger King and a soup handouts for the poor, it will be very difficult not to offer "restaurant style" service aboard LH planes.