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If the MAX Comes Back, You Won’t Have to Fly It

The Boeing 737 Max jets are still grounded and not flying, and that may continue to be the case even after they’re cleared to return to the skies; at least one airline has officially said passengers booked on the jets can change their reservation, and several others are considering a similar policy.

The beleaguered Boeing 737 Max still hasn’t resumed flight—and depending on which airline you choose once it returns, you may never have to fly on one at all. No airlines so far have decided to nix the jets altogether, but several are considering allowing passengers to rebook if they’re scheduled to fly on the aircraft.

United Airlines, in particular, has taken a firm stance on the issue, noting that if a customer discovers they’re meant to fly on the Max and don’t want to, the airline will work with them to rebook the flight. United plans on informing passengers ahead of time if they’re on that plane. Southwest has also suggested it will do this, and passengers will have some level of flexibility if they’re uncomfortable with the aircraft choice.

American Airlines, though, still hasn’t made a solid decision.

“We will always work to ensure we have policies and procedures in place that take care of our customers and team members,” the airline said in a statement to Gizmodo. “Our customers can be assured that an American Airlines pilot would never operate an unsafe aircraft. However, once these policies are rolled out, they will assist our customers if they are still concerned flying on the MAX. Once the aircraft is cleared to fly again, American will continue to look at ways to reiterate to our customers that our pilots are the best in the business and would never fly an unsafe aircraft.”

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5 Comments
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edgewood49 September 11, 2019

You know haven't we see enough blogger rehashing of the Max issue? I agree with many posters it will be the safest plane to fly on that being said it all comes down to the pilots and yes their training. One would be remiss if not pointing out that both accidents were abroad. Not in anyway taking away from the gentleman that were at the controls it's just a fact concerning the quality of training here in the US. I can attest being a former USAF driver. So maybe we can ease off on the continuing rehashing for the sake of a post, let's see how this bird gets back in the air,

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Jackie_414 September 11, 2019

1,000s of MAX flights before the Lion Air crash with no crash. 1,000s of MAX flights between the Lion Air crash and the Ethiopian crash with no crash. 100s, maybe even a 1,000 or 2,000, of MAX flights after the Ethiopian crash with no crash. Why?! PILOT TRAINING, EXPERIENCE, and INTUITION.

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edgewood49 September 11, 2019

old news

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musicman27pa September 10, 2019

I can guarantee AA's version of work with a customer leaves a lot to be desired. Kind of like they recently cancelled a bunch of direct flights from PHL to Aruba over the Christmas/New Years holiday without notifying anyone and auto rebooked those flights on connecting flights. No auto adjustments for the cheaper flights they were booked on and if you paid a mileage multiplier to buy up points to round out a ticket they will not refund that either. AA is about as bad as Spirit airlines when it comes to their lacking customer service.

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dogolden September 10, 2019

When it returns to flying status, it will be the safest airplane in the sky.