Well… the saying goes something like: “pigs get fat, hogs get slaughtered.” And I have to confess, I was recently a hog.
I had booked a very good sale fare in Business Class last year from Algiers, Algeria to Honolulu, Hawaii. The outbound flights were on British Airways and American Airlines, and the return (which I actually haven’t taken just yet) is on American Airlines and Iberia. In full-fare business class.
Whenever I book paid airline tickets, I like to earn the most miles when I fly. I always check Where To Credit to find out where I can credit my tickets to and where I’ll earn the most miles.
Since my flights were on British Airways in “J” class, I entered that into Where To Credit’s form.
I was really excited to see that my British Airways flight was going to credit 350% to Alaska Airlines because I really value their miles!
However, I also had two flights on American Airlines, and off the top of my head, I know that domestic American Airlines flights don’t credit to Alaska Airlines anymore. I needed another solution for those flights. The most obvious option was to credit those flights to American Airlines.
Since I was crediting flights to multiple airlines, I decided to wait until after I flew my flights to retroactively request flight credit so that the right flights would credit to the right airlines. At first, it worked out even better than I had hoped!
I was able to request credit for the British Airways flight to Alaska Airlines and I earned 350% of the miles flown. Then I request just the two American Airlines segments to credit to American Airlines, but American Airlines ALSO gave me credit for the British Airways flight!
I thought I hit the jackpot there, having earned double credit for a full-fare business class flight from London to Denver.
Unfortunately, Alaska Airlines audited my account at some point and realized that the flight had also been credited to American Airlines and removed the flight credit from my account. I tried to get the flight removed from American Airlines but Alaska Airlines would still not give me the credit for the flight even when I did that.
So instead of earning 350% miles on that flight (or 16,345 Alaska Airlines miles), I only earned 125% miles (or 5,837 American Airlines miles). To make matters worse, I value Alaska miles quite a bit more highly than American Airlines miles. And to make matters EVEN WORSE, I was counting on those miles to earn Alaska Airlines MVP Gold status, but due to my greediness, I didn’t qualify.
What I should have done when I realized that American Airlines had double credited my miles was to contact them and have them remove the flight. Then when Alaska Airlines audited my account there shouldn’t have been an issue, or at least I would have had a paper trail showing that it had been a genuine mistake (which it was).
This was quite a learning experience.
Have you ever missed out on miles (or anything else) because you were being greedy?
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