On the FlyerTalk Forum, user FAA1996 related an incident in which a passenger may have been allowed to board the wrong flight:
“On AA2560 MIA-SAL right now and returning to gate to unload passenger who meant to go to PHL! This is in top the flight already being delayed almost 1 hour because of maintenance. How does this happen? The Passenger is clueless and both GA and system obviously failed. I would have thought the flight would take off and AA would deal with the clueless passenger without inconveniencing so many others. Oh well. Will definitely write to AA about this.”
To read more on this, go to the FlyerTalk Forum.