Australian travel magazine, Traveller has revealed that a number of airports with rotten reputations have improved remarkably as a result of recent investments. The report finds, however, that a number of facilities across the globe seem to have no interest in providing a better passenger experience and as a result remain seemingly permanent members of the “[Arrivals] Hall of Shame.”
A report evaluating Australia’s largest airports by Traveller’s Ben Groundwater found that the facilities have made marked improvements in recent years. The travel magazine notes, however, that until the nation’s airports offer better public ground transportation options, they will never become world class facilities.
Instead, the report’s author surveyed facilities across the seven seas to find the six most improved airports. The international ports of entry all had one thing in common, capital improvements that are helping them to shed notoriety as an airport to avoid at all costs.
Los Angeles International Airport (LAX) was the first named among the most improved airports. The facility’s new Tom Bradley International Terminal was singled out for its “great restaurants, modern facilities, good shops, upgraded security checkpoints, and automated baggage inspection.”
Singapore Changi Airport (SIN) earned a spot among the most improved airports, in part for its impressive new Terminal 4. The study noted that while SIN was already among the best airports in the world, it somehow found room to get even better.
Kuala Lumpur International Airport (KUL) was named among the most improved, thanks to new terminals and a high speed train connection to nearby city centers. The upgrades were considered a big step up from areas of the facility that are said to have once resembled a “glorified cow shed.”
Rounding out the list were Istanbul Atatürk Airport (IST) which will soon cease to exist in favor of the completely new nearby facility, Nadi International Airport (NAN) in Fiji which is said to finally have a reliable air conditioning system that is desperately needed in the tropical climate and Rome–Fiumicino International Airport “Leonardo da Vinci” (FCO) for its “shiny new international departures area.” The report notes that all three airports have quickly moved from among the worst airports to visit to become among the very best in the world.
While still having room for improvement, the most improved airports are expected to have stiff competition next year. Major investment and improvements at LaGuardia Airport (LGA), Berlin Brandenburg Airport (BER) and London Stansted Airport (STN) are expected to make for a much improved air travel experience in the near future.
According to Groundwater, however, there are a number of airports that seem content to remain just plain awful. Dubai International Airport (DXB), Bangkok Suvarnabhumi Airport (BKK) and London Stansted Airport (STN) all earned special “Hall of Shame” recognition for refusing to improve the passenger experience in any meaningful way.