Despite paying £170 for access to the Aspire Lounge at Manchester Airport (MAN), flyer Emma Raikes and seven of her family members were initially refused access due to their matching Minnie Mouse T-shirts, which the family worse in anticipation of their trip to Walt Disney World. The family was allegedly refused entry due to a violation of the lounge’s dress code, though they were allowed in on the condition that they all wear jackets.
“The member of staff who dealt with the family was wrong to have asked them to cover their personalized T-shirts and has misinterpreted the dress code. We sincerely apologize to the family for this genuine mistake,” said a spokesperson for Swissport, the company that owns the airport lounge.
To read more on this story, go to Daily Star.
[Photo: Manchester Evening News]