DOT Reveals Which Airlines Are at the Top of Their Game & What’s REALLY Been Causing Delays

Hawaiian Airlines reported the most on-time arrivals in April 2015, according to the DOT.

The Department of Transportation (DOT) released its April 2015 Air Travel Consumer Report last week, finding Hawaiian Airlines with the most on-time arrivals, while Envoy Air lead all other airlines in most delayed and cancelled flights, among other problems.

For April 2015, Hawaiian boasted 92.7 percent of arrivals landing on time, followed by Alaska Airlines with 89.3 percent and Delta Air Lines with 86.3 percent.

Envoy, Spirit Airlines and Frontier Airlines rounded out the bottom of carriers with on-time arrivals with 77 percent, 74.7 percent and 72.5, respectively.

The report said that Spirit hosted the most chronically delayed flights for three consecutive months. In April, Spirit Flight 762 from Hartsfield-Jackson Atlanta International Airport (ATL) to O’Hare International Airport (ORD) was delayed 66.7 percent of the time, averaging 78.5 minutes late. For the same period, Spirit Flight 732 from Los Angeles International Airport (LAX) to O’Hare International Airport (ORD) did not arrive on time 53.3 percent of the time, averaging 104 minutes late.

Envoy reported the highest percentage of flights cancelled in April with 3.3 percent, followed by ExpressJet with 1.9 percent and SkyWest with 1.4 percent.

For all airlines in April, the DOT said the biggest culprits causing delay included late-arriving aircraft, national aviation system delay and air carrier delay, which entails causes within the airline’s control, such as maintenance or crew problems.

 

Envoy reported the highest percentage of passengers involuntarily denied boarding, followed by SkyWest and ExpressJet.

Envoy also brought in the most mishandled baggage reports, followed by ExpressJet and American Airlines.

The April report was issued by the DOT’s Office of Aviation Enforcement and Proceedings’ Aviation Consumer Protection Division.

[Photo: iStock; Tables: DOT]