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Delta Air Lines

Delta Pilot Scolds A Diamond, Lifetime Elite Passenger

Delta Pilot Scolds A Diamond, Lifetime Elite Passenger
Meg Butler

Tamar Braxton, Grammy nominee, Emmy nominee and also a Delta Diamond and Lifetime Elite member was Scolded by a Delta captain in an incident that was captured on video:

While it’s not clear exactly what happened immediately preceding the encounter, the manner in which the captain speaks to one of his passengers has caused this interaction to go viral:

Captain: Here’s how this works. My flight attendants work for me. They give orders that come from me, OK? And so if you get an instruction from a flight attendant, I need to know that you are willing and able to do what you are told to do. Are you willing and able to do what you are told to do by a flight attendant? Don’t ask me any questions… answer yes or no.

Tamar Braxton’s sister, Towanda Braxton recorded the incident and posted it to her Instagram and Twitter pages. Delta responded to the incident on Twitter:


To read more on this story, go to

[Image Source: Instagram]


View Comments (35)


  1. ludocdoc

    August 1, 2018 at 3:51 am

    Pilot seemed pretty respectful to me. He came back for a reason. What was the reason? Was she on her cell phone after the door closed? Thats common. Flying while black? Come on. How many other non whites were on the plane and didn’t get scolded?

  2. fotographer

    August 1, 2018 at 4:09 am

    This story was on Daily Mail yesterday
    Its full of drama from the 2 sisters, and yes the pilot did nothing wrong.
    At no time did the pilot act in an unprofessional way.
    So tried of people making it a huge deal when it was not

  3. Sully the Scarer

    August 1, 2018 at 4:56 am

    So, she wasn’t doing what the cabin attendants told her to, so the flight crew had to come and address the issue. She’s recording it and throwing it out as a “I’m the poor victim” video. Except, he’s clear, concise and fair. How dare she play victim and then only release half a story – she should make a public apology to the flight crew.

  4. Oxnardjan

    August 1, 2018 at 5:35 am

    Now….for the rest of the story. It sounds as if something happened before the flight that may have nothing to do with race. What is the rest of the story?

  5. cairns

    August 1, 2018 at 5:56 am

    The captain was firm, polite but obviously busy and didn’t want to hear any guff from a self entitled passenger. And she plays the black card. Obviously, the problem is not Delta.

  6. justhere

    August 1, 2018 at 7:34 am

    Where does the race part come into it?? When you post that it’s about race, and it’s not, you make things harder for everyone else and you look like an idiot.

  7. Boggie Dog

    August 1, 2018 at 11:43 am

    What led up to the encounter? The Captain didn’t just single out one passenger for no reason. And come on, not everything is race driven. Playing the black card at every turn weakens any argument that might have been valid.

  8. nadabrainiac

    August 1, 2018 at 1:20 pm

    The linked article indicates she and some of the people in her party wanted to deplane, but leave their things on board. That’s not a pilot issue – it’s contradictory to Federal Law. I’m white as snow and I’m not allowed to do that, either.

    Is the bigger issue that she never feels like she gets enough attention and desperately needs to find ways to get more exposure? The pilot was clear and professional throughout and displayed absolutely no signs of race or gender-based malice, only that he took his job responsibilities and the welfare of everyone on the flight seriously and didn’t have the time or interest in catering to some self-absorbed person that needed to be special.

  9. mvoight

    August 1, 2018 at 2:15 pm

    Calling something racist when it isn’t demeans valid racist issues. You don’t get to disobey rules because you have Diamond status.
    DYKWIA Braxton is not doing other minorities a favor here.
    White people also get reprimanded for not following the rules. The difference here is status might have been what kept her on the plane, instead of being bumped off for causing trouble.

  10. sfoeuroflyer

    August 1, 2018 at 7:45 pm

    Being a million miler “don’t matter”? Grammar anyone?

  11. ioto1902

    August 1, 2018 at 7:49 pm

    self-entitled persons should fly private.

  12. BeatCal

    August 2, 2018 at 4:12 am

    jpoor baby. thinks she is important as a diamond and can ignore what FA tells her to do.

  13. rjlon

    August 2, 2018 at 4:45 am

    I do not see the problem. He was respectful and there was no abuse or raised voices. On a plane the Captain is in charge and he is responsible for the aircraft and all souls aboard. If you argue with flight attendant requests or think you are special, then you should get thrown off no matter what color, race or creed you are, how much money you have or how famous you think you are.

  14. Lord Lovaduck

    August 2, 2018 at 4:46 am

    Why would flyer talk simply copy the trash published by a very frivolous magazine and stain a good captain that did his job? Please, do the investigative work, or keep quiet.

  15. rjohnmurray

    August 2, 2018 at 4:49 am

    Utter drivel. The pilot was firm and respected all the passengers. Evidently the piece missing is why he came back to insist she complies with the crew (a federal requirement as I remember) and was firm, polite and swift

  16. MimiB22

    August 2, 2018 at 4:59 am

    Without knowing what precipitated the pilot’s lecturing the passenger, it’s a bit difficult to know what the beef was about. If she’d refused to follow FA instructions, that’s bad and not racist and had to be addressed. Could the pilot have been more polite? Yes. Would he have spoken to a white male businessman like that? I really don’t think so. But again, we’re seeing the result and aftermath of some sort of incident, not the incident itself.

  17. loridf

    August 2, 2018 at 5:27 am

    So, why is it different if you are Diamond or multi million miler? does that mean you get to violate the rules?
    Clearly something else was happening and she tried to pull a “Diamond” to get out of it. I have been Diamond twice and appreciate the extra respect and perks, but no way would violate a crew member’s instructions or try to use my status to avoid rules.

  18. JAGorham

    August 2, 2018 at 5:43 am

    “Delta Pilot Scolds Entitled Reality Star”


  19. bagwell

    August 2, 2018 at 6:40 am

    Captain was 100% respectful – I guess braxton expected to get her ass kissed or something?

  20. behuman


    August 2, 2018 at 6:47 am

    Sad that in our days respectable people, in this case TV stars, appear to have problems being black. Skin color is not an issue here (and never should be), self entitlement and arrogance is. Or are they looking for some publicity:-) ?

  21. cscasi

    August 2, 2018 at 7:23 am

    It appears more and more times, if something happens, it turns out to be called racist! Many seem entitled (whether they are or not). In all fairness, there are Caucasian folks who act the same way and they should be spoken to by the Captain in the same manner as this Captain spoke to this lady. After all, it is a federal regulation that passengers comply with instructions from a flight crew member.
    The skies are getting fuller and people are getting ever more crammed together in smaller spaces. So, it does take a bit of give and take these days. Try to get along and hopefully you will have a decent flight.
    By the same token, if one has a real issue, bring it up to the flight attendant and hopefully, he/she will try to resolve it for you. Just do not get into an argument as the passenger normally loses; at least at the time. Posting stuff like this in Facebook or other social media really does not seem to help the poster most of the time, but I guess they enjoy whining!
    Having said all this, I do not know what started this issue, but as we can see, this poster did not record that portion, did she? Wonder why?

  22. phbeer8

    August 2, 2018 at 8:20 am

    The whole story isn’t here. Seemed to me the pilot was very professional and to the point. He has things to do to see the plane gets off on time. Sure like to know what caused the pilot to have to come and talk to her. Seems more of a case of flying while self important.

  23. odojoe

    August 2, 2018 at 8:38 am

    It appears that the title should have been “flying with black privileges”.

  24. MauiIUFan

    August 2, 2018 at 8:38 am

    So what did he say that was bad? I wish the Captain would come back more often and tell people trying to put oversize bags in the overhead and bring 10 things onto the plane. Bravo Captain. Stars dont get special treatment.

  25. DesertChildAZ

    August 2, 2018 at 8:47 am

    In these cases, they never ever post what happened preceding whatever the complaint is. Unless you post the entire video of the incident from the onset, then everything is understood out of context. If you don’t post the preceding incident, then you’re hiding something. For all we know, she’s sitting in an exit row and being told that if she wants to remain there, she has to accept responsibility and follow the attendants instructions.

  26. sap1437

    August 2, 2018 at 8:55 am

    Why play the race card on this one? Pilot was firm and respectful – did he cuss you out or something? There’s always two sides to a story and this video only shows her being told to be compliant. It seems there was an incident prior to her being told by the captain. Was she being a Prima Donna? Maybe. Was she sitting on an exit seat and when asked a question if she would be a willing participant to help during an emergency and she didn’t respond in kind?
    Two sides of a story – I believe this is not a racist Delta captain rather firmly telling this person to be compliant.

  27. ZJ3000

    August 2, 2018 at 10:55 am

    I will keep my comments on something that should be on FlyerTalk more often, elite status is a privilege and “entitles” us perks otherwise not available to ordinary passengers, I would be curious to know if these pax would still feel entitled to bad behavior if they take their perks away, or drag them out of the plane, I fly F/B most of the time for the added convenience and comfort, however, I frequently encounter impolite, rude, and sometimes offensive frequent flyers, a little bit of decorum, and propriety will go a long way helping make the skies friendlier.

  28. drphun

    August 2, 2018 at 12:14 pm

    Come on, the Captain only comes back because the FA says they are having a problem, and the FA’s don’t want to bother the Captain with problems unless it is really necessary.

  29. jt12321

    August 2, 2018 at 3:54 pm

    Without knowing what lead up to this event, it looks like she’s playing the victim and seeking attention. Was she asked repeatedly to get off the phone? Was she in an exit row and giving lip about the verbal “yes, I’m willing to assist in the event of an emergency.” The captain was professional, and honestly, at this point he’s got a hundred things to square away before push-back. He doesn’t have time for this kind of BS. People forget that Maritime Law applies: The Captain of the ship can 86 anyone at any time. All he has to say is that person was behaving erratically and I felt like they could put “my” vessel in danger. Done.

  30. troybondi

    August 2, 2018 at 4:21 pm

    What a shame that the “flying while black” comment was used without us having the full story. That simply doesn’t help win any support from viewers of this video. Pilots have 100% full dominion over their aircraft and this captain seemed very respectful. Don’t know why there is suggestion of racism here.

  31. southpac

    August 2, 2018 at 6:18 pm

    no idea who Braxton is & don’t care. There are too many self appointed VIPs flying around, otherwise known as Figjammers (f..k I’m good just ask me).

  32. hammie

    August 3, 2018 at 7:13 am

    Maybe Delta should cancel her accumulated points for spreading a false narrative that this incident was racially motivated. Defending these false charges will be costly and Delta’s reputation has been tarnished.

  33. MilesTalk

    August 3, 2018 at 8:02 am

    At the end one says to the other “You were under the blanket sleeping.” So it sounds like a flight attendant was trying to give instructions (is this an exit row perhaps?) and the pax wasn’t responding.

    So then the pilot totally respectfully did what he needed to do. What am I missing?

  34. ian_btv

    August 3, 2018 at 8:55 am

    Bravo, Delta captain. Status and personal prestige is no excuse for bad behavior. Ms. Braxton: your fans wouldn’t tolerate this treatment from you. Be an adult. Respect those who are in authority for the >safety and well-beingall< people. If you can't do this, fly private (and I hope your hired pilots don't sacrifice safety for the sake of how important you think you are).

  35. united1kinva

    August 5, 2018 at 2:24 pm

    Another poor one sided story trying to make an issue out of a non issue. Shame on the author – she is attempting to make controversy for no reason, another bad FT one sided article with no 360 on the full picture so here both sides!

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