Delta Brings Automated TSA Lanes to LaGuardia
Joe Cortez October 06, 2017
Two new lanes part of overall improvement plan in New York.
Flyers aboard Delta Air Lines may have one less frustration to deal with at New York’s LaGuardia International Airport (LGA) thanks to new automated security lanes in Terminal C. The airline announced the opening in a press release, adding the two new lanes in September 2017.
The new security lanes allow travelers an autonomous self-service option for bins going through the x-ray machines. At the checkpoint, flyers are guided to one of several stations where the larger bins are delivered. After putting their items into the bins, the passengers push them onto the conveyor, to retrieve after passing the point.
With the success of similar lanes at Hartsfield-Jackson Atlanta International Airport (ATL) and John F. Kennedy International Airport (JFK), the airline says the lanes prove automation can improve the airport experience. Delta plans to install four more lanes at the LGA D terminal by the end of October 2017.
“Delta is always working to provide our customers with a superior travel experience from curb to gate,” Henry Kuykendall, a senior vice president for the airline, said in a statement. “We know a quicker journey through the security checkpoint will improve the entire airport experience for our New York customers who travel through our LaGuardia hub.”
The automated lanes are just one of several improvements Delta is planning for their presence at LGA. Earlier in October, the airline announced groundbreaking on a multi-billion dollar terminal improvement project at the airport, while decrying the practice of awarding upgrades based on loyalty in a “one size fits all” airline model.
[Photo: Shutterstock]
I used the "automated" lanes this morning - they are slower than the traditional system. Automated is the completely wrong word to use - a TSA agent has to flick a switch to bring a bin onto the conveyor belt. I will not be using the lane in the future.
Seriously ? The "automated" lanes are nothing but grabbing a bin and putting your stuff through same as before - what are they talking about ? Until I don't have to deal with a TSA human who can "override" anything about the line process, nothing is "automated".