Back in 2017, a passenger on a Delta flight was allegedly attacked by an emotional support animal. Now, that passenger is suing the airline for an unspecified amount on grounds of negligence regarding keeping other passengers safe from animals and maintaining proper guidelines with animals on board.
An Atlanta man is suing Delta for an unspecified amount after allegedly being attacked by an animal support dog on a flight in 2017. The man, Marlin Jackson, says Delta was negligent regarding keeping passengers safe and on-board animals in proper restraints. Jackson says the dog attacked him while he was sitting in his window seat, and the dog pinned him to the window and bit his face several times.
“While Mr. Jackson was securing his seatbelt, the animal began to growl,” the lawsuit said, reported by ABC News. “The attack was briefly interrupted when the animal was pulled away from Mr. Jackson. However, the animal broke free and again mauled Mr. Jackson’s face. … Mr. Jackson sustained lost life enjoyment and his entire lifestyle has been severely impaired by this attack.”
Delta has not yet commented on the lawsuit as it’s still under litigation, but released a statement regarding its animal policies.
“In 2018, Delta tightened its policies on emotional support animals by requiring a ‘confirmation of animal training’ form as well as other official documentation,” the airline said in a statement, reported by ABC News. “The airline also banned pit bulls and animals under four months of age as service or support animals. These policy updates reinforce Delta’s core value of putting safety first, always. Delta continuously reviews and enhances its policies and procedures for animals on board as part of its commitment to health, safety and protecting the rights of customers with disabilities.”
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