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Courts Clear 500,000 Passengers to Sue British Airways This Week

Courts Clear 500,000 Passengers to Sue British Airways This Week
Jackie Reddy

Last year, customers of British Airways had their personal and payment details compromised by a mass hack. It has been estimated that nearly half a million passengers have been impacted by the incident and now a British court has confirmed that those affected can take mass legal action against BA.

During the fall of 2018, British Airways (BA) was the victim of a cyber-attack, an incident that saw the personal details of almost 500,000 customers compromised. As Metro.co.uk reports, a British court has confirmed that affected customers can now take legal action against the airline.

During the attack, passengers and customers were directed to a phony website. Those who entered their details here had sensitive information – including addresses – taken by hackers. The airline both reported the hack to the UK’s Information Commissioner’s Office (ICO) and contacted those affected by the attack.

The outlet reports that while half a million customers have been impacted by the hack, the number could increase, as there is now a 15-month window to join the mass suit. At present, 5,000 of these customers are being represented by just a single law firm.

In addition to any potential pay-outs, BA is already facing a fine of £183 ($225) million as a consequence of the incident. According to the ICO, the airline put passenger details at risk due to “poor security arrangements”.

Speaking out about the incident, Information Commissioner Elizabeth Denham said, “When you are entrusted with personal data you must look after it. Those that don’t will face scrutiny from my office to check they have taken appropriate steps to protect fundamental privacy rights.”

Offering his comments, Alex Cruz, BA’s chairman and chief executive, said, “We have found no evidence of fraud/fraudulent activity on accounts linked to the theft. We apologize to our customers for any inconvenience this event caused.”

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1 Comment

  1. jrpallante

    October 8, 2019 at 12:08 am

    BA was the victim of a criminal attack, along with their passengers. Why is the victim being punished? They are accused of having “inadequate” security measures. Since criminals are constantly working to hack the latest security measures, any failure becomes, by definition, inadequate. No doubt the scumbag lawyers will enjoy a big payday, while the passengers will get a $50 travel voucher.

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